Ektas UAB, į.k. 304147164  ir UAB "Vytkana" į.k. 300586192

1. General provisions

1.1 The controller of your personal data is 

Ektas UAB, į.k. 304147164  ir UAB "Vytkana" į.k. 300586192

having its registered office at Veterinarų g. 46 54469 Biruliškės. Contact details available at www.muitines-tarpininkas.lt

1.2 We care about the protection and privacy of your personal data, therefore, this privacy policy (hereinafter - the Policy) informs you about the processing of personal data, the rights of the data subject, the means of implementation of the protection of personal data, and other issues related to the processing of personal data.

1.3 The Company collects personal data that a person voluntarily submits by email, registered mail, fax, telephone or by using the Company's website.

1.4 All personal data received by the Company shall be collected, stored and processed in accordance with the requirements set out in the Law on Personal Data Protection of the Republic of Lithuania, the General Data Protection Regulation of the European Union No. 2016/679 and other legal acts regulating the protection of personal data in the Republic of Lithuania.

1.5 The Company shall ensure that the level of protection of personal data processed by the Company complies with the requirements of the legislation of the Republic of Lithuania.

2. Definitions

2.1 Definitions used in the document:

2.1.1. "Personal data" means any information relating to an identified or identifiable natural person (data subject). An identifiable natural person is a person who can be identified, in particular by reference to a particular identifier such as a name, a personal identification number, location data and an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

2.1.2. "Data Subject" means a natural person from whom the Company receives and processes personal data;

2.1.3. data recipient means the person to whom personal data is provided;

2.1.4. "Provision of Data" means the disclosure of personal data by transmission or otherwise making it available (other than publication in the media);

2.1.5. "Processing" means any operation or set of operations which is performed upon personal data, whether or not such operation involves the collection, accumulation, storage, recording, classification, grouping, aggregation, modification (addition or alteration), provision, disclosure, use, logical and/or arithmetical operations, retrieval, dissemination, destruction or any other operation or set of operations;

2.1.6. 'Automatic processing' means the processing of data wholly or partly by automatic means;

2.1.7 "Processor" means a legal or natural person (other than an employee of the controller) authorised by the controller to process personal data. The processor and/or the procedure for appointing the processor may be laid down in laws or regulations;

2.1.8. "Data controller" means a legal or natural person who, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes of the processing are laid down by law or regulation, the controller and/or the procedure for appointing the controller may be laid down in that law or regulation;

2.1.9. "Consent" means any freely given, specific and unambiguous indication of the data subject's wishes, by means of a statement or an unambiguous action, by which he or she freely consents to the processing of personal data concerning him or her;

2.1.10. "Direct marketing" means activities designed to offer goods or services to individuals by post, telephone or other direct means and/or to seek their opinion on the goods or services offered;

2.1.11. "Third party" means a legal or natural person other than the data subject, the controller, the processor and persons directly authorised by the controller or processor to process data;

2.1.12. Other terms used in this Policy shall be understood as defined in the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts regulating the processing of personal data.

3. What are the principles that guide our processing of personal data?

3.1 The Company is guided by the following principles when processing personal data:

3.1.1. the Company processes personal data only for the achievement of legitimate purposes as defined in the Policy;

3.1.2. personal data is processed accurately, fairly and lawfully, in accordance with the requirements of law;

3.1.3. the Company processes personal data in such a way as to ensure that the personal data is accurate and is kept up to date in the event of any changes to it;

3.1.4. the Company processes personal data only to the extent necessary to achieve the purposes of the processing;

3.1.5. personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the data were collected and processed.

3.1.6. the personal data of the data subject may only be accessed by the Company's employees and/or third parties engaged by the Company to provide the service, who are appropriately qualified, and only where necessary to provide the service.

3.2 The Company respects the privacy of the Data Subject and undertakes to comply at all times with the Data Subject Data Protection Principles set out in this Policy.

4. For what purposes do we process personal data?

4.1 Personal data shall be processed and used in accordance with the purposes for which the Data Subject has provided it to the Company or other purposes approved by the Data Subject.

4.2 Purposes of use of the Data Subject's personal data:

4.2.1. for the processing, administration of the purchase (order) of services by the Data Subject;

4.2.2. identification of the Data Subject in the Company's information systems;

4.2.3. for the identification of the Data Subject when logging in to his/her account on the Company's website (where the Company provides such possibility);

4.2.4. for the issue and submission of vouchers, confirmations, invoices and other financial documents for services purchased (ordered);

4.2.5. the resolution of problems related to the performance of the Contract;

4.2.6. contacting the Data Subject in the event of a change in the terms and conditions of goods or services purchased by the Data Subject;

4.2.7. to fulfil other contractual obligations;

4.2.8. for the Company's Direct Marketing purposes;

4.2.9. security, health, administrative, crime prevention disclosure and legal purposes;

4.2.10. for business analytics, general research to improve the quality of goods or services;

4.2.11. to contact the Data Subject for the purpose of obtaining customer feedback on the services purchased;

4.2.12. for the purpose of assessing a person's suitability for a job role, contacting the relevant candidate, etc.;

4.2.13. for auditing.

4.3 By voluntarily providing the Company with his/her personal data, the Data Subject confirms and voluntarily consents to the Company's management and processing of the Data Subject's personal data in accordance with this Policy, applicable laws and other regulatory provisions.

4.4 The Company undertakes not to disclose personal data information to third parties without the Data Subject's consent, except for the purpose of ensuring the proper performance of the Contract, other services related to the proper performance of the services ordered by the Data Subject. The Company may also transfer the Data Subject's personal data to third parties who act as Data Processors on behalf of the Company. Personal Data may only be provided to Data Processors with whom the Company has signed the relevant Data Processing Agreements. The Data Subject shall be deemed to have been informed of, and to have consented to, this and the Company shall not be liable for damages arising from the use of the Data Subject's data by third parties to the extent permitted by law. In all other cases, the Data Subject's personal data may be disclosed to third parties only in accordance with the procedure provided for by the legislation of the Republic of Lithuania.

5. What personal data do we process?

5.1 The personal data information collected by the Company may include: the Data Subject's name, first name, surname, telephone number, email address, the name of the company on whose behalf the Data Subject acts, information about the goods and services purchased by the Data Subject (quantities, dates of purchase, prices of purchased services, purchase history), the Data Subject's login name and a coded form of the password on the Company's website (if the Company provides such an option). The Company's website may collect certain information about the Data Subject's visit, such as: the Internet Protocol (IP) address used by the Data Subject to access the Internet; the date and time of the Data Subject's visit to the Company's website; other web pages visited by the Data Subject while on the Company's website; the browser used; information about the Data Subject's computer's operating system; versions of the mobile applications; language settings; and more. If the Data Subject uses a mobile device, data may also be collected to determine the type of mobile device, the device settings, as well as the geographic (longitude and latitude) coordinates. This information is used to improve the Company's website, to analyse trends, to improve products and services and to administer the Company's website. The data subject voluntarily provides this data by using the services provided by the Company, by becoming a registered user of the Company's website or by visiting the Company's website.

5.2 The personal data information collected by the Company may be any personal data information not specified above in this Article but voluntarily provided to the Company by the data subject or otherwise received and lawfully processed by the Company

6. What are the rights of the data subject?

6.1 Data subject rights and means of exercising them:

6.1.1. to be aware of the collection of their personal data. The data subject has the right to have access to his/her personal data;

6.1.2. to know his/her personal data and how they are processed. The data subject shall have the right to request from the Company information on what and for what purpose his/her personal data are processed;

6.1.3. to request the rectification, destruction of his/her personal data or the suspension of the processing of his/her personal domains;

6.1.4. to receive the Data provided by him/her in a readable structured form, provided that this meets the criteria defined by law;

6.1.5. the Data Subject has the right to refuse the processing of the Data in the case of processing of optional data. Where Data is processed for direct marketing purposes, the Data Subject may object to such Processing (right to object). The Company shall, upon receipt of a request to cease processing of personal data processed on an optional basis, immediately cease such processing, unless it is contrary to the requirements of law, and shall inform the Data Subject accordingly;

6.1.6. to withdraw at any time any consent given by the Data Subject when registering or using the services provided by the Company. Such withdrawal shall not affect the lawfulness of the Processing of the Data carried out prior to the withdrawal and based on the consent given;

6.1.7. refuse to provide personal data;

6.1.8. lodge a complaint with a supervisory authority if the rights of the Data Subject are violated;

7. What are cookies and what are they used for?

7.1 Cookies are used on the Company's website to manage data analysis tools - cookies.

7.2 By using the Company's website, the Data Subject consents to the storage of cookies on the Data Subject's computer/device.

7.3 Cookies are small amounts of data that the website places on the Data Subject's computer. Web pages have no memory. If the Data Subject browses different web pages, the Data Subject will not be recognised as the same user. Cookies allow the website to recognise the Data Subject's browser. The main purpose of cookies is to remember the Data Subject's preferences, such as the preferred language of a web page. Cookies also help to recognise the Data Subject when they return to the same web page. They help to personalise the web page. Cookies cannot be used to execute programs or to transfer viruses to your computer. Cookies are addressed only to the Data Subject and can only be read by the web server of the domain that sent the cookie to the Data Subject. One of the main purposes of cookies is to provide a convenient function to save the Data Subject's time. For example, if a Data Subject uses a website for personal purposes or browses a web page, cookies will help the website remember specific information when the visit is later. This makes it easier to present relevant content, navigate the website, etc. By returning to the website, the Data Subject can find the information he or she has previously provided and can therefore use the already customised features of the website more easily.

7.4 The processing of data by means of cookies does not allow the direct or indirect identification of the user.

7.5 The following types of cookies may be used on the Company's website:

7.6 Technical cookies: with the help of these cookies, the Company aims to provide users of the Company's website with an advanced and easy-to-use website that automatically adapts to their wishes and needs.

7.7 Functional cookies: these cookies allow the Data Subject to remember the choices made by the Data Subject and, together, to use the website efficiently.

7.8 Analytical cookies: these are used to understand how visitors to the Company use the Company's website, to discover the weaknesses and strengths of the website and to optimize the performance of the website.

7.9 Commercial cookies: these cookies are used by the Company to serve the Company's advertisements on other websites.

7.10. The Data Subject may accept or refuse the use of cookies each time he/she visits the Company's website, but in such case the Company cannot guarantee the quality of the website. Most web browsers automatically accept cookies, but the Data Subject can easily modify the browser not to accept cookies if he or she wishes. Therefore, the Data Subject has the possibility to delete some or all cookies from his/her computer or to block them at any time by using the web browser on his/her computer. If cookies are blocked, for technical reasons, some of the Company's online parts of the website may not work or may not work properly for the Data Subject.

7.11. No personal customer data is collected by means of cookies.

7.12. No information is provided to any third party during the recording of necessary cookies.

8. Third party websites

8.1 The Company is not responsible for the privacy of the Customer on third party websites, even if the Customer accesses the third party websites using the links on this website. The Company recommends that you read the privacy terms of each non-Company owned website.

9. Ensuring information security

9.1 The Company's aim is to ensure that all information received from the Customer and from public data files is as secure as possible. The Company uses appropriate legal, administrative, technical and physical security measures to protect this information from unauthorised access, use, copying, accidental or unlawful destruction, alteration or disclosure, as well as from any other unauthorised processing.

10. Final provisions

10.1 This Privacy Policy is governed by the laws of the Republic of Lithuania. Any disputes arising out of this Privacy Policy shall be settled by negotiation or, failing that, in the courts of the Republic of Lithuania.

For the purposes of this Privacy Policy, "this website" refers to www.muitines-tarpininkas.lt